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Use Case – Head of People & Culture

How Kiran transformed people development with mySkilltower

Kiran took on her role as Head of People and Culture with the clear mandate to modernize HR – to develop employees in a targeted way, foster careers and make the company future-proof.

Kiran

The starting point: Lack of transparency

Unclear skills and skill gaps

Employees' skills are not systematically captured. A complete overview is missing.

Unclear career paths

Employees don't have transparency about which development opportunities exist.

No coordinated feedback process

Feedback on performance and potential happens unsystematically or not at all.

Training without needs analysis

Trainings are offered without a sound analysis of development needs.

Unsettled employees

Lack of transparency leads to uncertainty about professional perspectives.

Promotions by gut feeling

Career steps often happen subjectively and without an objective basis.

Structure through role towers

Together with the departments, we defined clear competence requirements for every important position. The mySkilltower models reflected a large part of our needs.
Structure through role towers

Structured feedback process

Thanks to the descriptive bricks, even non-experts can now provide assessments. No more 'Java 4 stars' but a real description of what can be delivered.
Structured feedback process

Keeping the big picture

With the dashboard we now have a clear visual representation of our competencies. We see which critical skill gaps we have and which trainings we should pursue.
Keeping the big picture

The plan: Grow with purpose instead of learning aimlessly

  • Clear career paths for all roles
  • Central, objective feedback process
  • Individual goals for the next career step
  • Efficient, needs-based learning
  • Future-proof workforce planning through skill analysis

The Result

Clarity gained

Through the feedback process, employees' skills are clearer. The comparison reveals gaps that can be closed in a targeted way.

Needs identified

Linking trainings with skills allows gaps to be closed quickly and effectively.

Future-proof

HR work is now based on solid data. The dashboard shows gaps and enables targeted action.

„Thanks to the clear role descriptions, our newly identified knowledge carriers can train colleagues internally – targeted and cost-efficient!“

— Kiran, Head of People & Culture

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